FAQs

When? Where? All your questions answered...

Key info

The Photography & Video Show 2025 is open from 10:00 until 17:00; Saturday, 8 March - Tuesday, 11 March.

The Photography & Video Show will be at Excel London in 2025. The closest station is Custom House (Elizabeth Line and DLR).

Getting to Excel is easy. Check here for info. 

You can search for great rates on nearby hotels here. Our accommodation partner, BCD, can also provide a bespoke end-to-end service for group bookings. 

Access to the car park is only via the A13, please see the map below.  

parking


If you’re using satellite navigation please enter the postcode E16 1FR for the entrance to the car park or what3words ///cheer.events.began

The taxi drop off location is at the west entrance of the venue. London has a fleet of electric taxis, a more sustainable option for your journey.  Postcode E16 1XL - Click here for our Campus Travel Map

The only way to guarantee a parking space is to pre-book - Pre-book Parking Now

If you have any questions or require more information please email ParkingOnline@excel.london

Ticket info

You can get tickets here

Professional photographers, filmmakers, content creators and image-making industry representatives can apply for FREE entry to the show. All applications are verified as it is essential for us to understand our visiting audience and have an accurate breakdown of attendees in order to fulfil our visitor attendance audit and tailor the show content appropriately. More information about this can be found here

Apply for pro / trade entry here

Contact thephotographyshow@futurenet.com if you have any registration related questions.

Students who are currently studying a degree or equivalent qualification in photography, video or a directly related subject can visit the show free of charge on Monday, 10 and Tuesday, 11 March. Those wishing to visit over the weekend can purchase a Concession entry ticket. We do ask for institution ID information to support student entry applications.

Register for student entry here

To book student groups (under 18s), please contact katy.halls@futurenet.com

Under 18s are very welcome! Children under 5 go free and do not need a ticket. Children aged 5-14 go free but a ticket is required for them. Children aged 15-17 can attend at the concession rate. All under 18s should be accompanied by an adult. Baby changing facilities are available at Excel and a family room (by S9 entrance), should it be needed.

If you are a visitor needing carer assistance, we can arrange a carer ticket free of charge.

Please email thephotographyshow@futurenet.com to request a carer ticket. 

It is not mandatory to send us evidence of a disability / carer requirement but we'd appreciate it if you can send one of the following with your request:

Middle or Higher rate DLA for care and/or mobility
Personal Independence Payment (PIP) documentation
Attendance Allowance documentation
Evidence of being severely sight impaired
CredAbility Access Card with a “+1” category requirement
A recognized Assistance Dog ID card
Access Card (Nimbus)

We operate a no refund policy (stated here) on tickets bought for this year's show. We can refund bought for the cancelled 2020 show provided that the ticketholder has not attended the show since. 

Additional info

Information about accessibility at the show can be found here

For more info about Excel's accessibility options, check here

Food and drink will be available inside the halls at our Café Bar. In addition, there are a number of restaurants and takeaways just outside the halls in the Boulevard.

Free visitor WiFi coverage is available across Excel. You can connect using any compatible device, such as a mobile phone, laptop or tablet. This free service is suitable for sending emails, simple web browsing and accessing social networks. 

For more information about Excel's facilities, visit their FAQs page here

If your question has not been answered above, contact us for ticket and info queries


Contact our customer services team here for general information about the show. 

For queries about pro and trade applications, please contact our customer services team here

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